Frequently Asked Questions (FAQs): Fiberglass Sales



These are questions that are frequently asked by potential customers when inquiring about fiberglass fabrication services with Fiberglass Sales. We have tried to address the most common questions, but if you do not see your question here or if the response does not fully answer your question, feel free to contact us for further information.
 
Q.
What type of "composite" manufacturing processes does Fiberglass Sales sales specialize in?

A.
Fiberglass Sales specializes in hand lay up of fiberglass and carbon fiber, Resin transfer molding (RTM), cold press molding & hot press molding.

 
Q.
Why is Fiberglass Sales the company I should use to manufacture my parts and components?
A.
Fiberglass Sales delivers a quality product - on time - and at the best price. We are simply better at what we do than all the other companies in our industry!
 
Q.
Does Fiberglass Sales only duplicate its customer's designs and products or does Fiberglass Sales also engage in design and product development?
A.
Fiberglass Sales does both. We will copy parts for our customers from existing parts. We also manufacture plugs and molds from detailed designs or back-of-envelope ideas or even come up with designs based on concepts given to us by our customers. We design in CAD using CADKEY which is AUTOCAD compatible.
 
Q.
Are order specific molds used exclusively for the benefit of the particular customer or will Fiberglass Sales use these molds for its other customers?
A.
If a customer places an order for a particular part, the mold developed for that part will not be used for other customer's purchase orders.
 
Q.
What file formats can I send Fiberglass Sales for my part drawings and designs?
A.
Either DWG files or DXF files. You can also fax drawings to our fax number at 425.699.6952 or email jpeg and PDF format images to our design and engineering department using the file upload form available from the menu on our contact page.
 
Q.
Where does Fiberglass Sales design, manufacture, and assemble its products?
A.
Fiberglass Sales designs many of its plugs and molds in Jupiter, Florida. We manufacture some of our parts in our facility in Jupiter, FL and the larger orders in either Dubai (UAE) or Central America.
 
Q.
How does the order process work with Fiberglass Sales? What steps are involved in getting my part made?

A.
The concept/drawing/part(s) are supplied to Fiberglass Sales for an estimate of the manufacturing costs. Fiberglass Sales provides this estimate (together with the delivery date) to the customer after which a purchase order is submitted to Fiberglass Sales. Fiberglass Sales then develops the molds necessary to produce the parts and the parts are delivered to the customer. Prior to starting full production, in most cases, we develop a sample (qualification unit) that the customer inspects and, upon customer approval, we start producing the balance of the production run.
 
Q.
What payment terms and options does Fiberglass Sales offer to its customers?
A.
In most cases a 50% "down payment" is due with the purchase order and the balance due COD upon delivery of the parts. In rare instances, with some projects, we will give terms, depending on the size of the project and length of the relationship we have the particular customer.
 
Q.
How does Fiberglass Sales calculate/arrive at the final price/cost of a part or component? What factors affect the price/cost of a part/component?

A.
This is based in large part on the raw weight of the fiberglass and the number of units scheduled to be manufactured. On very large orders we amortize the mold development charge and as a result there is no mold charge. On smaller production runs there is an associated plug and mold charge.

All our pricing includes the shipping charges (to your dock, anywhere in the USA).
 
Q.
Can I get a quick "Ball Park" estimate for a part?
A.
Sometimes a customer simply wants to have a Űball parkÝ estimate on costing for a particular part. This may be to see whether we can manufacture it for a lower cost than an existing supplier or to see whether fiberglass in general is a good substitute for steel. To get a "ball park" estimate for your part, send us an email or fill out the inquiry form accessible from our contact page. Please provide the following information:


  • The dimensions of the part that you want manufactured (height, width, length) in inches.

  • The quantity (number of units) per year and the quantity of the first purchase order.

  • The estimated material thickness in fractions of an inch.

  • The process: hand lay up, etc.

  • The required delivery date.

  • Your contact information.

  • If possible, a drawing, photo, or schematic of the part

 
Q.
How long will it take for an estimate to be calculated by Fiberglass Sales?
A.
This depends on the complexity of the part but in most cases we will have an estimate back to you in 1 to 2 days.